Personal

SMS Service HSBC Indonesia

Overview

The HSBC SMS Service is a simple, fast and cost efficient solution to obtain information on you Financial and Non-Financial transactions.

Get your access to monitor Financial transaction and redeem your credit card Point rewards with voucher from selected merchant, also you can have the information easier based on your needs using your mobile handset via HSBC SMS Service.



Transaction information

Financial
  • Credit Card usage information
  • Account transaction information (Credit/Debit)
  • Minimum and Maximum account balance limit information
  • Weekly mini statement
  • Monthly mini statement

More details



Non Financial

Credit card balance information

  • Type: HSBCKK
  • Send the SMS to 84722 (Telkomsel, Indosat, XL and Axis) or 08818884722 (other provider)*
  • HSBC will reply your SMS with below credit card balance information** HSBC credit card balance information via SMS

Rewards Point Information

  • Type: POIN<space>Last 6 digits your credit card number
  • Send the SMS to 84722 (Telkomsel, Indosat, XL and Axis) or 08818884722 (other provider)*
  • HSBC will reply your SMS with below Rewards Point information** HSBC Rewards Point information via SMS

* Normal SMS tariff applies
** SMS reply is free of charge
Notes: Starting Dec 1st 2023, for non-Indonesian mobile phone number, you will receive SMS from 62822 1000 4722 for alert notification









SMS Service HSBC Credit Card usage information

SMS Charges follows each provider pricing policy and could increase without prior notice



Registration

Banking Customers

  • Ensure your mobile phone number is registered in HSBC system and valid
  • Through HSBC Internet Banking you can activate your HSBC SMS Service easily
  • You can choose type of transaction notification information service via SMS as your needs, more details

Credit Card Customers

  • Automatically registered

To update your mobile phone number, please contact us via:

Call Us

1500 808

Or (+6221) 2552 6603
(if you are calling from overseas)

HSBC Fusion

1500 501

HSBC Premier

1500 700

Or (+6221) 2551 4722
(if you are calling from overseas)

For other ways to reach us, click here



If you have a previously saved HSBC Credit Card Online Application you may resume here

More info

PT Bank HSBC Indonesia is registered and supervised by Financial Services Authority (OJK), Bank Indonesia (BI)
and also a participant of Indonesia Deposit Insurance Corporation (LPS) guarantee program