Personal

Internet Transaction Tips Page

Electronic commerce is on the increase these days. However, you must exercise caution since all the security protocols to protect you from your Card Number being intercepted during transmission and then fraudulently misused, have not as yet been fully developed.

The following tips will go a long way in protecting you:

  • Look for evidence that the Internet merchant is using some security to protect your credit card data such as the icons showing that they use SSL security.
  • Make sure that you know the merchant and that this is a genuine and reputable merchant, double check the name and Internet address of the merchant.
  • NEVER give your PIN on the Internet. Some sites require a credit card number before allowing a view of the "goods" for sale. Be aware that in many cases this results in a credit card charge whether you wish to buy or not.
  • Please take care and remember that identifying a merchant on the Internet is more difficult and requires more attention than elsewhere.

For more information please contact HSBC Phone Banking Services.

Call Us

1500 808

Or (+6221) 2552 6603
(if you are calling from overseas)

HSBC Fusion

1500 501

HSBC Premier

1500 700

Or (+6221) 2551 4722
(if you are calling from overseas)


For other ways to reach us, click here



If you have a previously saved HSBC Credit Card Online Application you may resume here

More info

PT Bank HSBC Indonesia is registered and supervised by Financial Services Authority (OJK), Bank Indonesia (BI)
and also a participant of Indonesia Deposit Insurance Corporation (LPS) guarantee program